You Said It : Customer Comments ...

Ron M.

Just a quick email to thank you all for the service I received yesterday when I picked up my new bike. (ZX6-R). I thought motorcycling was fun but I tell you I was amazed how smooth the ZX6-R is. Also many thanks for the info pack for my bike you sent in the post it arrived today!! Now that’s sevice! Many thanks John for putting up with my bombardment of e-mails in the last week or so!

Hope to see you soon,
Many thanks again

E. Williams
Mold, North Wales

Received my bike John, and I'm very very happy with it. Was just like you said. And an alarm, great service A1.

Thank You,
Norman S.

Following on from my part exchange of a Kawasaki ZR for a Ducati 1098, please find enclosed the registration document & tax disc.

I have to say that it was a good experience doing business with you, quite hassle free and your delivery driver was very helpful and a thoroughly nice bloke.

Very, very pleased with the 1098. Just need the weather now ....

Regards
Tony M.

Hi to everyone at Hunts.

I purchased a Triumph Rocket from you in July this year and I would just like to thank you all for your excellent service, I am very pleased with sales & service & also your delivery people never come across service like this.

Thanks again Steve, Jamie, & your drivers

Regards
Richard D.

Hi John,

Well what can i say! - greaaaaaat bike from a great company? I guess so! -Thanks for your fantastic effort in dealing with the sale, it's nice to know there's genuine people still out there. Your honesty has been greatly appreciated, in this i'm sure your company will thrive. However you still have a long way to go to oust my no.1 Manchester team, yes i'm a TRUE RED, all the very best to you and your team.

Special thanks to Andy too, another credit to your fab team.

Happy Biking!!
Sunny P.

Hi John,

just thought I would drop you a line to say thank you for the Fireblade which I had delivered on Saturday. I am really pleased with the bike and I hope you were happy with my part exchange bike. I never thought buying a new bike could be so easy and stress free.

I will not hesitate in recommending your company to friends and family.
Wayne W.

Hi Steve,

Took delivery of my 59 plate K1300S today and I'm absolutely delighted. Must say thanks, feel I've had a great deal and would highly recommend Hunts to anyone. The bike was what you said it would be [minted] and after inspecting other bikes that were on your van for delivery, they too were 'minted'.

Regards
Ian

Hi John,

The pannier straps arrived today much appreciated. Thanks once again for the excellent service from both yourself & your staff.

A pleasure to do business with you.

Regards
Nigel M.

Morning John,

Just a couple of lines to say how impressed I and my friend's are with Hunts after sales service. It's second to none by far. Two of the lads I ride out with are looking for new machines next year and are now regular watchers of your web site. I know people who have spent 12K on new machines and had issues only to be told they have to get the machine back to the dealer. One lad had to travel back to Wales with an oil leak on a KTM RC8 BRAND NEW BIKE. Hope every thing goes OK with the water leak and the Tech team can make some sense of this residue that is forming on the right hand side exhaust can.

Andy was on time last night and considering the distance the lad had travelled was in very good spirits. He is an asset to your business for sure.

Once again Many Thanks John
Ian B., Farnborough, Hampshire

I wanted to say a few words to let you know just how impressed I have been with Hunts Motorcycles following my recent purchase. As discussed, I tend to change my bikes quite frequently and often several times a year. Almost all transactions have been with my local motorcycle dealers, or the occasional private purchase within my local area.

Until now, I had always thought it better to deal with my local motorcycle franchise, safe in the knowledge that I would always be very well looked after. I certainly never expected to receive the same high level of care, consideration and honesty over the telephone from a dealer some 160 miles away that I had never met.

You and your highly professional team made the deal an absolute pleasure and every bit as simple and easy as any other transaction I have experienced when changing my bikes. From the fair and reasonable price for my part exchange, to the competitive finance and sensibly priced bikes you sell. The process was effective, simple and very enjoyable.

Thank you for making the deal so simple and enjoyable. Every member of your team I have had the pleasure to talk to is a credit to you and your organisation. So often companies fail to meet the most basic of customer expectations and it is such a delight when you come across one such as yours which clearly excels in everything it does. Very well done to you and your team, I hope you are able to keep up the good work for may years to come.

I will have absolutely no hesitation recommending Hunts Motorcycles to any of my friends or colleagues and very much look forward to dealing with you again in the future.

Yours sincerely
Graham W., Newcastle-upon-Tyne, Tyne and Wear

I wanted to drop you a line to say what an absolute pleasure it has been to do business with you.

Easy no nonsense purchase and easy no nonsense pick-up.

The new Pan, as expected is fantastic.

I noted that Honda seem to have tweaked the rider position, it's certainly more relaxed!!

Thank you
Tim C., Whitefield, Manchester

Hi John,

I just want to say thank you for the bike, its perfect.

I also want to say that Andy is a real credit to you, very knowledgable and great at dealing with customers.

Please pass this on to him will you.

Thanks
Sara T.

Received the Pan this morning, chuffed to bits really pleased and she runs like a dream. Thanks very much for all your help and I would just like to say that your customer service level was top notch.

Please thank your driver for his very professional manner and he did an excellent change over of my 'Busa to the new Pan. Really nice to see a young man well presented and knowledgeable when doing this type of transaction certainly gives confidence to the buyer.

I will certainly pass on my thoughts to all my biker mates regards your service and hopefully some of them will look to you when they want to buy another bike.

Hopefully now I have a comfortable stead I will make a trip up and meet you in person.

Many Thanks
Terry S., Abingdon, Oxfordshire

Last night took delivery of my CBF1000GT well what a fab bike it is so smooth and is a dream to ride just going out to garage to give it a another coat of polish before taking it for a spin and thank Harry the delivery Lad for his help on the night.

Kind Regards,
Tony K.

Phil (White VFR800 VTEC)

This is just a huge Thank You for my beautiful Hornet which you delivered up to me on Thursday. Took it out for a short spin (so that it wasn't on salty roads) the other day and was over the moon with it. Had "Y" reg Hornet before which was very revvy but this is just perfect. Beautiful smooth delivery. Just can't wait to get it fully run in and get going on the bends.

Thank you also for the super Umbrella - nice touch guys. Customers like these little touches!

We are so happy to have been able to buy a second bike from you and will always keep you in mind and recommend to our friends.

All the best.

Dorothy P.

Thanks for the return email, just to let you know it has been sorted! Strange but the main lead to the top of the rear brake light switch was not connected, it has now been re-connected and the brake light is working fine!

Again absolutely thrilled to bits with the bike and would recommend Hunts without any hesitation, just can`t wait now for the snow to bugger off and for things to dry up so I can get out on it!

Best Regards
Robin

I took delivery of my brand new Honda CBF-600 this morning. I had to write and say a big thank you to you and your team. I have nothing but praise the way I have been treated through out the transaction. I was more than pleased with the deal we made and I know that I could not have made a better deal like that locally. Everything you promised me was spot on....free delivery...and you didn't even forget the full tank of petrol. I can only highly recommend you to all my biker friends and look forward to a long relationship with you. Please pass my best wishes on to everyone. And once more a big thank you.

Best Wishes to all.
Steve B., Thornton, Cleveleys

Hi John,

Just letting you know, delighted with the bike, delivery on schedule - actually 2 hours before schedule and great walk around controls etc. with your man...

Only one problem - havn't had it out yet, thats 2 weeks and with this bloomin Scottish weather and havn't had a dry road. But had loads of time nursing it with a full kit of venture guard and lubricants...

Cheers again.
Brian C.

Hi John,

Just a note to say a big thanks to you and your team. Finding good service these days is getting harder and I must say it was a pleasure dealing with Hunts.

From first contact to delivery everything was highly professional, great value and above all, knowledgeable and friendly people.

Thanks again
David M.

John,

The bike arrived yesterday and was exactly as you described, mint! My wife even said that she thought it was brand new when she saw it.

Was out on it yesterday and its a dream to ride.

So thank you for the extremely smooth transaction - I will be recommending you to anybody I hear of who is looking for a bike.

Thanks again
Andy G.

Hi,

You have just delivered the black Honda SP-2 reg G* ***.

Perfect, perfect, perfect !

Thought you would like to know.

Regards,
Trevor M.

Thanks for the letter following up my purchase of the Pan Euro on the 13th Jan. You might be interested to know that I went to the Elefantentreffen rally in Bavaria on it two weeks later - the only preparation it needed was to change the clock bulb and it was faultless , including two 560 mile days. I probably wont be buying another bike for a while but when I do I'll be ringing you.

Cheers,
Steve

Hi John,

Please find enclosed seat cowl for Honda HRC Fireblade which I did bag ready for Andy but in all the excitement of receiving new Repsol and document exchange we overlooked it!- Well I hope it arrives safely.

The new Blade is awesome and once again Honda have done an excellent job!

What can I say John, this is the 4th Blade for me from Hunts Motorcycles and every time you guys go that extra mile to make the exchange a 'fab experience'.

All my very best to you and your fantastic team.

Mike F., Cardiff

Dear John,

Many thanks for the smooth transaction and the efficient service I received when collecting my new bike. Your staff should be complimented for their part in contributing to a slick, efficient service which is reassuring to a customer.

Wishing you all continued success.

Regards,
Robin, West Calder, West Lothian